Shipping and Delivery Policy

Last updated: 30 July 2026

This policy explains how delivery is coordinated for orders placed through ProcureMyHotel.

Delivery coordination

Once an order is confirmed, we coordinate procurement and delivery with the relevant supplier or suppliers. Delivery timelines depend on the product category, quantity, supplier location, and your delivery destination. Estimated timelines will be shared in your quotation and confirmed before dispatch.

Delivery charges

Delivery charges, where applicable, depend on product size, weight, quantity, supplier location, and delivery destination. Any applicable charge will be communicated before order confirmation. We do not claim free delivery on all orders unless explicitly stated in your quotation.

Multiple suppliers

Some requirements may be fulfilled by more than one supplier. Where possible, we plan consolidated delivery, but separate dispatches may occur depending on product availability and supplier location.

Delivery timelines are not guaranteed

We do not guarantee same-day or fixed-day delivery unless explicitly confirmed in writing for a specific order. Timelines shared during quotation are estimates based on supplier information available at that time.

Order updates

We aim to provide updates at key stages, including order confirmation, dispatch, and delivery, primarily through WhatsApp.

Delayed or missing deliveries

If a delivery is delayed or does not arrive as expected, please contact us as soon as possible so we can follow up with the relevant supplier.

Coverage

Sourcing and delivery support is currently available across select cities in India, including Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Pune, Jaipur, Ahmedabad, Kolkata, and Goa. Availability in other locations will be confirmed on request.

Contact us

For delivery-related questions, contact us at hello@procuremyhotel.example or via WhatsApp at +91 98XXX XXXXX.